Terms and Conditions

OVERVIEW

This website is operated by Lorvino. Throughout the site, the terms "we", "us", and "our" refer to Lorvino. Lorvino offers you this website – including all information, tools, and services available on this site – conditioned upon your acceptance of all the terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you participate in our "Service" and agree to be bound by the following general terms and conditions ("Terms of Use", "Terms"), including additional terms and policies referenced herein and/or available via hyperlink. These Terms of Use apply to all users of the website, including but not limited to visitors, providers, customers, merchants, and/or content suppliers.

Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, you may not enter the website or use our services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

All new features or tools added to the current shop are also subject to the Terms of Use. You can view the most current version of the Terms of Use at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Use at any time by posting updates and/or changes on our website. It is your responsibility to check this page regularly for changes. Your continued use of or access to the website after the posting of changes constitutes acceptance of those changes.

Our shop is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE SHOP TERMS

By agreeing to these Terms of Use, you represent that you are at least the age of majority in your country of residence or that you are of the age of majority in your country of residence and have given us your consent to allow your minor dependents to use this website.

You may not use our products for illegal or unauthorized purposes and must not violate the laws of your jurisdiction when using the Service (including but not limited to copyright laws).

You may not transmit worms, viruses, or any other harmful code.

A violation of any of the terms will result in immediate termination of your services.

SECTION 2 – GENERAL TERMS

We reserve the right to refuse service to anyone at any time and for any reason.

You understand that your content (excluding credit card information) may be transmitted unencrypted and may involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, the use of the Service, access to the Service, or any contact on the website through which the Service is provided without our express written permission.

The headings used in this agreement are for convenience only and do not affect these terms in any way.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We accept no responsibility if information provided on this website is incorrect, incomplete, or outdated. The material on this website is for general informational purposes only and should not be relied upon as the sole basis for decisions without consulting primary, more accurate, complete, or current sources of information. Reliance on the material on this website is at your own risk.

This website may contain certain historical information. Historical information is necessarily not current and is provided for your reference only. We reserve the right to change the content of this website at any time but are not obligated to update information on our website. You agree that it is your responsibility to monitor changes on our website.

SECTION 4 – CHANGES TO THE SERVICE AND PRICES

The prices for our products may be changed without prior notice.

We reserve the right to change or discontinue the service (or parts or content thereof) at any time without notice.

We are not liable to you or any third party for changes, price changes, suspensions, or discontinuation of the service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may only be available in limited quantities and are subject solely to our right of withdrawal.

We have made every effort to display the colors and images of our products in the shop as accurately as possible. However, we cannot guarantee that the display of colors on your computer monitor is accurate.

We reserve the right—but are not obligated—to restrict the sale of our products or services to certain individuals, geographic regions, or jurisdictions. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All product descriptions or product prices may be changed at any time and without prior notice at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or service made on this website is void where prohibited.

We make no guarantees that the quality of products, services, information, or other material you purchase or receive will meet your expectations or that errors in the service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place. At our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions may also apply to orders that use the same customer account, credit card, and/or orders with the same billing and/or shipping address. If we make changes to an order or cancel it, we may attempt to notify you using the email address and/or billing address/phone number provided at the time of order. We reserve the right to limit or prohibit orders that, in our sole discretion, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made in our shop. You commit to promptly updating your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you if necessary.

For more details, please see our Right of Withdrawal.

SECTION 7 – OPTIONAL TOOLS

We may enable you to access third-party tools over which we have neither control nor influence.

You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties, representations, or conditions of any kind and without any endorsement. We assume no liability arising from or related to your use of optional third-party tools.

Any use by you of optional tools offered through the website is solely at your own risk and discretion. You should ensure that you are familiar with and agree to the terms under which these tools are provided by the respective third parties.

We may also offer new services and/or features through the website in the future (including the release of new tools and resources). Such new features and/or services are also subject to these terms of use.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and services available through our service may contain third-party materials.

Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for investigating or evaluating the content or accuracy and assume no warranty and no liability or responsibility for third-party materials or websites or for other materials, products, or services from third parties.

We are not liable for damages or losses related to the purchase or use of goods, services, resources, content, or other transactions made in connection with third-party websites. Please carefully read the third party's policies and practices and ensure you understand them before conducting a transaction. Complaints, claims, concerns, or questions about third-party products should be directed to the third party.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you submit certain entries to us upon our request (e.g., contest entries) or unsolicited creative ideas, suggestions, plans, or other materials – whether online, by email, by mail, or otherwise (collectively "comments") – you agree that we may edit, copy, publish, distribute, translate, and otherwise use these comments in any medium at any time without restriction. We are not obligated to (1) treat comments as confidential, (2) pay compensation for comments, or (3) respond to comments.

We may monitor, edit, or remove content, but we are not obligated to remove content that we, at our sole discretion, consider unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that infringes on the intellectual property of a party or these Terms of Use.

You agree that your comments do not infringe on the rights of third parties, including copyrights, trademark rights, privacy rights, personality rights, or other personal or property rights. You also agree that your comments do not contain defamatory or otherwise unlawful, offensive, or obscene material or contain computer viruses or other harmful software that could in any way affect the operation of the service or an associated website. You must not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of your comments. You alone are responsible for the comments you submit and their accuracy. We accept no responsibility or liability for comments posted by you or third parties.

SECTION 10 – PERSONAL DATA

The transmission of your personal data through the shop is subject to our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, our website or service may contain information that includes typographical errors, inaccuracies, or omissions. These may relate to product descriptions, prices, promotions, offers, shipping costs for products, delivery times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if information in the service or on an associated website is inaccurate – at any time and without prior notice (even after you have submitted your order).

We assume no obligation to update, modify, or clarify information on the service or an associated website, including but not limited to pricing information, unless required by law. No specified update or refresh date on the service or an associated website should be construed to mean that all information on the service or an associated website has been changed or updated.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions set forth in the Terms of Use, you are prohibited from using the website or its contents:

(a) for unlawful purposes;

(b) to encourage others to engage in or participate in unlawful acts;

(d) to infringe or circumvent our intellectual property rights or those of third parties;

(e) to harass, abuse, insult, harm, defame, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

(f) to provide false or misleading information;

(g) to upload or transmit viruses or other harmful code that could impair the functionality or operation of the service, an associated website, other websites, or the internet;

(h) to collect or track personal data of others;

(i) to spam, phish, pharm, impersonate, spider, crawl, or scrape;

(j) for obscene or immoral purposes; or

(k) to impair or circumvent the security features of the service, an associated website, other websites, or the internet.

We reserve the right to terminate your use of the service or any related website if you violate any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not guarantee that the results achievable through the use of the service are accurate or reliable.

You agree that we may remove the service indefinitely or terminate the service at any time without prior notice.

You expressly agree that your use of the service or your inability to use it is at your own risk. The service and all products and services delivered to you through the service are provided (unless expressly stated by us) "as is" and "as available" – without any express or implied warranties, including all implied warranties or conditions of merchantability, satisfactory quality, fitness for a particular purpose, durability, ownership, or non-infringement of third-party rights.

In no event shall [Shop name], our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any damages of any kind – including, but not limited to, direct, indirect, incidental, punitive, special, or consequential damages – such as lost profits, lost revenue, lost savings, data loss, replacement costs, or similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of the service or products obtained through the service, or for any other claims related in any way to your use of the service or a product – including, but not limited to, errors or omissions in content or any losses or damages incurred through the use of the service or content (or products) published, transmitted, or otherwise made available through the service – even if advised of the possibility of such damages.

Since some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in such states or jurisdictions is limited to the extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless [Shop name] and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claims or demands – including reasonable attorney fees – made by third parties due to your violation of these Terms of Use or the documents incorporated by reference herein, or due to your violation of laws or the rights of third parties.

SECTION 15 – SEVERABILITY CLAUSE

If any provision of these Terms of Use is deemed unlawful, void, or unenforceable, the provision shall remain enforceable to the fullest extent permitted by law, and the unenforceable part shall be considered severed from these Terms of Use. Such a determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties arising prior to the termination date shall remain in effect for all purposes even after termination of this agreement.

These Terms of Use remain effective until terminated by you or us. You may terminate these Terms of Use at any time by informing us that you no longer wish to use our services or if you stop using our website.

If we determine, at our sole discretion, that you have violated or are suspected of violating any provision of these Terms of Use, we may terminate this agreement at any time without prior notice, and you will remain liable for all amounts due up to and including the termination date. We may also accordingly deny you access to our services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT

If we do not exercise or enforce any right or provision of these Terms of Use, this shall not constitute a waiver of such right or provision.

These Terms of Use, along with all policies or operating rules published on this website or in relation to the service, constitute the entire agreement and understanding between you and us and govern your use of the service. They replace all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including but not limited to previous versions of the Terms of Use).

Ambiguities in the interpretation of these Terms of Use shall not be construed against the party that drafted them.

SECTION 18 – APPLICABLE LAW

These Terms of Use and all separate agreements through which we provide you services are governed by the laws of Germany and are interpreted accordingly.

SECTION 19 – CHANGES TO THE TERMS OF USE

You can view the most current version of the Terms of Use at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace parts of these Terms of Use by posting updates and changes on our website. It is your responsibility to review our website regularly for changes. Your continued use of the website or service after changes to these Terms of Use have been posted constitutes your acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Business name: Lorvino

Company name: Velo Goods Retail

Address: Wilderbeekstraat 40, Tegelen, Limburg, 5931KW, Netherlands

E-mail: support@lorvino.com

Contact page: Contact

Phone: +19179638033

Customer service hours: Monday to Friday, 9:00 AM to 5:00 PM (CET)

Response time: We do everything to answer your email within one to two business days.